I am a practitioner’s patient

Data controller

 Purposes 

Data categories

Retention period 

The practitioner

Conducting a teleconsultation and sending invitations, following up with the patient, and providing a video exercise program. I can revisit my sensations related to the exercises recommended by the practitioner. Quizzes are available to help me learn more about my condition. This also enables the sharing of patient records between practitioners within the same health center.

• Your first and last name
• Your e-mail address
• Your phone number
• The video consultation (audio and video)
• Your written exchanges with the practitioner during the consultation
• The date of your appointment
• The details of the teleconsultation
• Your responses to the quizzes
• Your health data

Duration determined by your practitioner.

Axomove

Enabling us to respond to your requests submitted via the various channels (contact form, e-mail, phone) and improve the quality of our service.

• Information and requests submitted through chat and/or the contact form
• Your email address for information requests submitted via email and/or the contact form
• Your phone number for information requests submitted by phone
• Your first and last name via the contact form

The information will be kept for 3 years from the date of the request.

Enabling us to keep you informed about news from AXOMOVE via email, if you have given your consent.

• Your first and last name
• Your e-mail address

For the duration of your consent and up to 6 years after the withdrawal of your consent.

Enabling us to respond to your requests to exercise your rights in relation to personal data.

• Your first and last name
• An identity document may be required in certain cases to verify that you are the owner of the data
• Your email address

• 5 years after the completion of your request. 
• Your identity document is deleted after its consultation.
• 6 years concerning oppositions. 
  
  

Allowing you to create access to the platform as a patient.

• Your first and last name
• An encrypted password
• Your email address
• Your gender
• Your date of birth
• Your phone number
• Your home postcode and main address
• Your photo, if you choose to add one to your user profile
  
  

Duration corresponding to the one contractually determined with your practitioner.

I am a customer practitioner

Data controller

Purposes

Data categories

Retention period

 Practitioner

Conduct a teleconsultation and send the invitation, ensure patient follow-up, and provide a video exercise program as part of the service. Enable patients to track their sensations while performing exercises. Administer quizzes to patients to help them learn more about MSDs.

• Your first and last name
• Your e-mail address
• Your phone number
• The video consultation (audio and video)
• Your written exchanges with the patient during the consultation
• The date of the appointment

Duration determined by the customer practitioner

Axomove

Enabling us to respond to your requests submitted via various channels (contact form, email, telephone) and improve the quality of our service).

• The information and requests shared through the chat and/or contact form
• Your email address when submitting requests for information by email and/or via the contact form
• Your phone number when making requests via phone
• Your first and last name provided through the contact form

3 years from the date of the request.

Enabling us to keep you informed about news from AXOMOVE via email.

• Your first and last name 
• Your e-mail address

3 years from the date of the last contact.

Enabling us to respond to your requests to exercise your rights in relation to personal data.

• Your first and last name 
• An identity document may be required in certain cases to verify that you are the owner of the data 
• Your email address

• 5 years after the completion of your request. 
• Your identity document is deleted after its consultation. 
• 6 years concerning oppositions. 

Enabling you to create access to the Platform (employee of a member company) and provide you with the service we offer.

• Your first and last name
• Your postcode 
• Encrypted password
• Your professional email address
• Your profession
• Your personal or work phone number, depending on which one you provided
• Your photo, if you uploaded one to your user profile
• Data relating to billing for the service

• 10 years for data relating billing data. 
• For the remaining data, duration corresponding to the one contractually determined with the practitioner.

I am a visitor of the Platform

Data controller

Purposes

Data categories

Retention period

Axomove

Enabling us to respond to your requests submitted via various channels (contact form, email, telephone) and improve the quality of our service).

• The information and requests shared through the chat and/or contact form
• Your email address when submitting requests for information by email and/or via the contact form
• Your phone number when making requests via phone
• Your first and last name provided through the contact form

3 years from the date of the request.

Enabling us to keep you informed about news from AXOMOVE via email, if you have given your consent.

• Your first and last name 
• Your e-mail address

For the duration of your consent and up to 6 years after the withdrawal of your consent.

Enabling us to respond to your requests to exercise your rights in relation to personal data.

• Your first and last name 
• An identity document may be required in certain cases to verify that you are the owner of the data 
• Your email address
  
  

• 5 years after the completion of your request. 
• Your identity document is deleted after its consultation. 
• 6 years concerning oppositions. 

Enabling us to guarantee the security of the Platform.

• Login data

1 year after data collection.